With over 20 years in the telecommunications and low voltage wiring industry, Rob and Aspen Sound have been focused on serving your needs. Previously with AT&T (SBC/Ameritech), Rob possesses many certificates in his fields of expertise. From large Tele/data networks, down to residential wiring for multi-room audiovisual and surround sound, his experience is able to deliver the projects on time and on budget.
His love of quality work shows in the neatness of a finished product. Documentation and detailed labeling of components are done for everyone’s needs, with the thought of future in mind and aesthetics. Whether it is adding a new cable for the network document station, moving an extension to a new cubicle or office, or a complete build out of a new office space, Rob and his staff are willing to make all your concerns, theirs.
Coordinating vendors (Telco/ISP/GC/Network) for a major move or training employees how a new feature works is part of the service. With a maintenance agreement, free tech support is always included via phone or email. Scheduled service calls on warranty items are done without attitude or charge in the event of product failure.
In this day of everything coming full circle to one or two large telecom service providers, personal attention has its benefits. With frequent need, you are able to count on someone who knows your systems and can hit the ground running. There is no need to read the manuals for an hour on your dime to start the work. We want to help keep costs down for ourselves as well as for your bottom line.
If you need us once, or once a week, we will be there when we promise, prepared to deliver efficient service and reliable products. Emergencies do happen. Whether caused by our products, yours, or an act of God, we will help assess the situation and attend to it with reasonable response times. Our emergency process is available 24/7 and we promise to answer with a “smile”
Based in Rockford, Illinois, we focus on projects and businesses here in the Chicago Metro area, Northern Illinois and Southern Wisconsin. With technology making it more cost effective to have multiple sites networked, we are able to log in to systems around the globe. We can make service calls to remote sites, but would prefer to do them via modem or through a LAN/WAN connection. This does not rule out the special trips to the Hawaiian office on your company jet…
Please look over our client list and current rate sheet. We would love to revisit you in our new capacity or introduce ourselves based on the referral. Thank you for your time. We appreciate your past association and look forward to our futures.